Operations Coordinator

About the job

As an Operations Coordinator, you will serve as the operational anchor for managing document extraction requests and coordinating with vendors to ensure smooth and timely processing of requests.

Your Key Responsibilities involve:

• Tracking and managing incoming document extraction requests from clients

• Ensuring timely extraction of documents and accurate status updates on our internal portal

• Maintaining proper records of receipts issued by the Sub-Registrar Office

• Allotting cases to appropriate contractors/vendors based on region, capacity, and specialization

• Maintaining trackers to monitor workflow, pending tasks, and performance metrics

• Coordinating and onboarding new contractors/vendors as required

• Liaising with vendors for status updates, quality checks, and timely delivery of reports

• Escalating any delays or issues to the relevant internal teams for timely resolution

We are looking for someone who has:

• Strong organizational and coordination skills

• Proficiency in working with Google Sheets or MS Excel and software platforms

• High attention to detail with the ability to maintain accurate records

• Strong verbal communication and people skills to interact confidently with vendors and internal teams

• Ability to manage multiple tasks simultaneously

• Basic understanding of property-related documentation

• Strong accountability and ownership over assigned tasks

• Prior exposure to operations or coordination focused roles